Disclaimer, Copyright & Cookies Policy


Ashford Borough Citizens Advice has tried to ensure that the information on this website is accurate. However, Ashford Borough Citizens Advice will not accept liability for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website. Ashford Borough Citizens Advice endeavours to provide a service of the highest quality. However, we cannot guarantee that our service will be uninterrupted or error-free. We are not responsible for claims brought by third parties arising from your use of this website

Ashford Borough Citizens Advice assumes no responsibility for the contents of linked websites. The inclusion of any link should not be taken as endorsement of any kind by Ashford Borough Citizens Advice, of the linked website or any association with its operators. Further, we have no control over the availability of the linked pages.


Material on this website, including text and images, is protected by copyright. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. Copyright in all materials and/or works comprising or contained within this website remains with Ashford Borough Citizens Advice and other copyright owner(s) as specified. No part of this site may be distributed or copied for any commercial purpose.

Ashford Borough Citizens Advice complies with the Data Protection Act 1998 (the “Act”). For the purposes of the Act, Ashford Borough Citizens Advice is the Data Controller

Ashford Borough Citizens Advice is committed to safeguarding your privacy, while providing a high quality of service. Ashford Borough Citizens Advice will treat your personal information as confidential and your details will not be given or sold to anyone. We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.


Our privacy policy has moved to this page


We use cookies* on this website to:

  • track aspects of user visits, including the length of a user’s visit, their browser, geographic location and the use of the search facility on this website
  • remember a user’s login details, removing the need to log in on return visits.

*cookie – a bit of information kept on your computer.

† For more information: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

For more on how cookies work and can be managed: www.allaboutcookies.org

Below is a list of cookies we use on this website and their purpose.

Cookie source Cookie name Purpose Expires
google.co.uk PREF Used by Google Maps After 2 years
google.co.uk testcookie Used by Google Maps At end of session
google.co.uk khcookie Used by Google Maps At end of session
google.co.uk NID Used by Google Maps After 2 years
ashfordadvice.org compliancecookie Used to save cookie notice preference After 30 days
ashfordadvice.org fontSize Used to save website font size preference After 30 days
google.com __utma Used to determine unique visitors to this site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. 2 years from set time
google.com __utmb Used to establish and continue a user session with this site. 30 minutes from set time
google.com __utmc Used to determine whether or not to establish a new session for the user. At end of session
google.com __utmz Stores the type of referral used by a visitor to reach this site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within this site. The cookie is updated with each page view to this site. 6 months from set/update