Contact Us

Seabrooke House
Church Road
TN23 1RD

Contact details

Telephone: 01233 626185

The quickest way to get Advice is by email, this is because we can fit emails in around other Advice sessions.

When emailing us for advice, please include your name and address, along with a daytime telephone number.





This guide is to help you provide information that we may need to answer your enquiry.
If you don't know then just give us as much information as possible.
All Cases*What is the problem
*What have you done so far
*What do you want to happen
What Benefits can I claim*Number of people in household.
*Ages of people in Household
*Any benefits you currently receive
*Household income
*Rent you pay
*Council tax you pay
*Is anyone in the household working
*Does anyone in the household have a disability
I have a problem with Benefits*Which benefits do you have a problem with
*What other benefits do you get
*Date on the letter(s) from DWP
*Have you already asked for a mandatory reconsideration
*Number of people in household.
*Ages of people in Household
*Household income
*Rent you pay
*Council tax you pay
Employment*Date you started with the employer
*Date problem started
*Are you disabled or pregnant
*Date of dismissal
*Date of disciplinary
Consumer, vehicles, home improvements*Date of purchase
*Purchase amount
*How paid( eg debit card)
*What was purchased
Debt*List all debts
*Is there a council tax debt
*Bailiff Action?
*Do you own or rent your home
*Do you own a vehicle worth more than £1,000.
Housing and Homelessness*Who is your Landlord
*Is there any Court action
*Have you received a notice to quit
ImmigrationImmigration Advice is licensed by the home office
Ashford Borough Citizens Advice can only give clients the information that is publically available on GOV.UK
Relationships and children* Ages of Children
* Parent child lives with
* Are there any court orders already