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The quickest way to contact us is by using the contact form. We will try to reply within 3 working days.

Drop in times – Ashford Office (Seabrooke House, Church Road TN23 1RD)

DayTimes
Monday9.30 am – 11.30 am  
Tuesday9.30 am – 11.30 am  
Wednesday9.30 am – 11.30 am
Thursday9.30 am – 11.30 am  
FridayClosed Temporarily
Bank HolidaysClosed

Drop-in appointment are not available for form filling

Specialist appointments are available in Ashford from 11:30 – 15:00 Monday to Friday
These appointments must be pre-booked with the adviser or receptionist after your first interview.

Drop in times- Tenterden office (69 High St, Tenterden, Kent TN30 6BB)

DayTimes
Monday9:30am – 11:30am
Tuesday9:30am – 11:30am
WednesdayClosed
ThursdayClosed
FridayClosed
Bank HolidaysClosed

Drop in times not available for form filling

Our mission is to provide free, confidential, and accessible advice and support to empower individuals to overcome challenges and make informed decisions on a wide range of issues ranging from debt, benefits, employment, consumer, relationships, legal, housing and many others. We are committed to promoting fairness, equality, and social justice without limitation, by ensuring the residents and workers in the Borough of Ashford have access to the information and support they need to navigate life’s complexities with confidence and dignity and enable them to make the right decisions for themselves.