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IF YOU NEED ADVICE FROM US FROM 18th March 2020.

We are asking people not to come into our office, we will be unable to see you. instead we have extra advisors on the telephones and answering emails.

Call backs are normally made within 1 to 48 hours, and emails within 1 to 24 hours.(please note advisors are working from home, so we will call from witheld numbers)

The advisor will tell you if we need to see you in person.

Our Tenterden Office is closed until further notice.

‘People receiving benefits do not have to attend Jobcentre appointments for at least 3 months, starting from Thursday 19 March 2020. People will continue to receive their benefits as normal, but all requirements to attend the Jobcentre in person are suspended.

People can still make applications for benefits online if they are eligible.

Jobcentres remain open, and will continue to support people who are not able to use phones and online, including homeless people