We have recently been contacted by a local client regarding a scam.

The client received a call from “HMRC” when she was told there was a law suit against her and she should “press 1 for a case officer”.

The client, quite rightly, put the phone down immediately. She then rang HMRC directly and was told that they had not called her so it was a scam.

Please report any such calls to Ashford Borough Citizens Advice



Trading Standards Alerts

Consumer alerts

Alerts about scams, rogue traders and doorstep sellers from KCC Trading Standards.

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Read the latest alerts

15/03/2018 – HMRC phone scam 
19/01/2018 – Avian Influenza
02/11/2017 – NHS phone scam 
31/08/2017 – HMRC phone scam 
31/03/2017 – iTunes voucher scam
30/03/2017 – HMRC phone scam
08/03/2017 – Ticket event scam 
06/10/2016 – Electrical goods scam
04/10/2016 – Identity fraud alert
09/09/2016 – Blue Badge scam 
20/05/2016 – HMRC telephone scam
22/01/2016 – Blue Badge scam
25/09/2015 – Facebook scam


How we helped in 2016/2017 *

We received 14,531 enquiries during the period and these included:

Main Problem Areas 2016-17 Full Year % of total problems % 2015-16 Full Year
Benefits & tax credits 4,065 28% +26%
Debt 2,509 17% +29%
Housing 2,085 14% +14%
Relationships & Family 1,622 11% +11%
1,264 9% +2%

 *Statistics to 31/3/2017


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