How to report a business to Trading Standards
To report to Trading Standards, you need to contact the Citizens Advice consumer service.
They’ll pass your report to Trading Standards and also give you advice about your problem. You can also use the online form from 5pm on Fridays to 9am on Mondays.
If you use the online form you will receive a reply within 5 days
What happens after you’ve reported to Trading Standards
Trading Standards will use the information you give to decide if they’ll investigate. They’ll only contact you if they need more information.
Even if Trading Standards don’t contact you, they might use your evidence to take action against the business in the future. For example, if other people make complaints about the same business.
Last Updated on May 8, 2026 by Ashford Advice