These letters may be used to contact a supplier of goods or services, someone who owes you money or an employer
If you need to contact a supplier see Sample letter to supplier of goods and or services
If you want to recover a debt, see Sample letter to debtor below
If you want to claim money owed from an employer, see Sample letter to employer/agency below
Sample letter to supplier of goods and or services
(enter your address)
(enter date)
(enter defendant address)
Dear (enter name)
I have not received a reply to my previous correspondence regarding the faulty goods/service which I bought from you on (date of purchase). I have previously explained what is wrong with the goods/services and why I believe that I am entitled to a refund.
I am once again requesting a full refund of the (price paid) on the grounds that the goods/service were not of satisfactory quality under the Consumer Rights Act 2015. I enclose a copy of the proof of purchase.
I would like a reply as soon as possible so that I know you have received this letter. If you don’t agree to the refund, could you please then send me a detailed response saying why you don’t agree.
To avoid taking court action, I am willing to use Alternative Dispute Resolution to resolve this problem.
If I do not receive a satisfactory response from you within 14 days of the date of this letter, I intend to issue proceedings against you in the county court without further notice. This may increase your liability for costs.
I refer you to the Practice Direction on pre-action conduct under the Civil Procedure Rules, and in particular to paragraph 13-16 which sets out the sanctions the court may impose if you fail to comply with the Practice Direction.
Yours sincerely
(Enter your name)
Sample letter to debtor
(your address)
(date)
(debtor’s name)
(debtor’s address)
Dear [debtor’s name],
Reference: [Reference number, if applicable]
I am writing to you regarding an outstanding debt of [amount] owed to [your name] arising from [briefly describe the nature of the debt, e.g., contract, loan, goods or services supplied].
The debt is due and payable on [date]. A copy of the relevant [invoice, contract, etc.] is attached for your reference.
Despite previous attempts to resolve this matter amicably, the debt remains unpaid. I am therefore formally requesting that you pay the outstanding amount in full within [number] days of the date of this letter.
If you are unable to pay the full amount within this timeframe, please contact me to discuss alternative arrangements, such as a payment plan.
Please note that if this matter is not resolved satisfactorily, I may be forced to commence legal proceedings against you to recover the outstanding debt.
I refer you to the Practice Direction on pre-action conduct under the Civil Procedure Rules, and in particular to paragraph 13-16 which sets out the sanctions the court may impose if you fail to comply with the Practice Direction.
Yours faithfully,[your signature]
[your name]
Sample letter to employer/agency
(Enter your address) (Enter date)
(Enter employer/agency name & address)
Dear (enter name),
I am writing to you because I am concerned that I have not received my correct pay.
I (am/was employed/engaged) by you from (enter date) to the (enter date) as a (enter job title) on a (enter job type – full time, part time or agency/casual) basis.
I believe I have been underpaid on the (enter dates) by a total of £ (enter sum) as a result of:
(Specify the full details of your claim and how it occurred -for example):
• non-payment of wages
• non-payment of annual leave
• incorrect rates of pay etc.
(Specify any monies incurred as a result of the underpayment- for example):
• bank charges (include proof)
• mortgage charges.
Please respond to my claim and remedy this within a reasonable time. To avoid taking court action, I am willing to use Alternative Dispute Resolution to resolve this problem.
If I do not receive a satisfactory response from you within 14 days of the date of this letter, I intend to issue proceedings against you in the county court without further notice. This may increase your liability for costs.
I refer you to the Practice Direction on pre-action conduct under the Civil Procedure Rules, and in particular to paragraph 13-16 which sets out the sanctions the court may impose if you fail to comply with the Practice Direction.
Yours sincerely,
(Enter your name )