During tier 4 lockdown we can only provide advice by telephone or email. Please see our home page for more details

This scam is where people have instructed plumbers and agreed a price.

The charge comes through and is £100’s of pounds more.

The company is taking credit card details in advance, convincing the customer its because of COVID and people not paying.

This should be refundable for both credit and debit as the client had not agreed to the charge. Contact you card issuer.

We are aware of many people getting recorded messages supposedly form HMRC.

HMRC does not put out these kind of messages

You’ll never get an email, text message, message in an application (for example WhatsApp) or a phone call from HM Revenue and Customs (HMRC) which:

• tells you about a tax rebate or penalty
• asks for your personal or payment information

We are aware of the telephone number 0161 521 3262 generating these calls.

If you get a call like this please do not give them any personal information, or call back the number.

If you have already given them information, please call us for more advice

We are starting a news blog, where we will bring you latest news and updates from within our advice areas.